Kevin Spencer
About Kevin Spencer
Kevin Spencer is a Service Desk Analyst at Synovus, where he has worked since 2020. He has extensive experience in the IT sector, having held various roles in technical support and customer care across multiple companies.
Work at Synovus
Kevin Spencer has been employed at Synovus as a Service Desk Analyst since 2020. In this role, he utilizes his advanced troubleshooting skills to support IT operations. Prior to his current position, he worked as a Customer Care Coordinator at Synovus from 2018 to 2020. He also held the position of Customer Care Coordinator II for a brief period in 2020. His experience at Synovus spans four years, reflecting his adaptability and proficiency in various roles within the organization.
Previous Employment Experience
Before joining Synovus, Kevin Spencer worked in various IT-related roles. He served as a Technical Analyst at Allure, a Christie Company from 2016 to 2018. Prior to that, he was an IT Helpdesk Technician at Randstad from 2015 to 2016. His tenure at NCR Corporation as an IT Helpdesk spanned four years from 2011 to 2015. Additionally, he worked as an Inventory Manager at Verizon Wireless for seven months in 2010 and as a Sales Representative at Money Talks Communications from 2007 to 2009.
Education and Expertise
Kevin Spencer studied Cyber/Computer Forensics and Counterterrorism at West Georgia Technical College, where he achieved a degree in Computer Forensics and Investigation from 2019 to 2021. He also graduated from Columbus Technical College with a focus on information technology, earning a Microcomputer support diploma from 2006 to 2008. His educational background supports his strong capabilities in both software and hardware within the IT sector.
Technical Skills and Adaptability
Kevin Spencer possesses advanced troubleshooting skills, particularly in information technology. His diverse work history demonstrates a strong ability to adapt to various job roles within the IT sector. This adaptability is evident in his transitions between different positions and responsibilities across multiple companies, showcasing his versatility and competence in the field.