Matthew Bates
About Matthew Bates
Matthew Bates is a Business Systems Analyst at Synovus, where he has worked since 2018, focusing on preparing monthly reports and leading process improvement projects within Loan Operations. He has a background in various roles within the banking sector, including positions at Athens First Bank & Trust and Synovus.
Work at Synovus
Matthew Bates has been employed at Synovus since 2018 as a Business Systems Analyst. In this role, he is responsible for preparing and compiling monthly reports for the Loan Operations department. Bates leads small to medium process improvement projects within Loan Operations, focusing on enhancing operational efficiency. He also manages scorecards for teams within the department and handles gearing ratios, contributing to the overall performance metrics of the Loan Operations teams.
Previous Positions at Synovus
Before his current role, Bates held several positions at Synovus. He worked as a Credit Review Specialist II from 2013 to 2016, where he focused on assessing creditworthiness. Prior to that, he served as a Credit Support Specialist from 2011 to 2013, providing assistance in credit-related operations. He also worked as a Business Analyst for one year, from 2017 to 2018, where he contributed to various business analysis tasks.
Experience at Athens First Bank & Trust
Matthew Bates gained valuable experience at Athens First Bank & Trust, where he worked in multiple roles. He served as a Commercial Lending Assistant from 2010 to 2011, assisting in the lending process. Additionally, he held various positions including Floater-Teller, Personal Banker, and Call Center Representative from 2007 to 2010, which provided him with a broad understanding of customer service and banking operations.
Education and Expertise
Bates earned a Bachelor of Science (B.S.) degree in Consumer Economics from the University of Georgia, where he studied from 2001 to 2005. His educational background provides him with a solid foundation in economic principles, which he applies in his roles within the banking and financial services industry.