Monica Cheney
About Monica Cheney
Monica Cheney is a Relationship Banker with a Bachelor's degree in Business/Commerce from the University of Alabama. She has extensive experience in banking, having worked at various institutions including Synovus and Cadence Bank.
Work at Synovus
Monica Cheney has been employed at Synovus as a Relationship Banker since 2018. In this role, she is responsible for maintaining a consistent deposit and loan pipeline with both customers and prospects. Her work involves opening and processing various types of accounts, including passbook accounts, IRAs, certificates of deposit, and money market accounts. Monica focuses on creating excellent customer experiences and actively identifies cross-selling opportunities to enhance client relationships.
Previous Experience in Banking
Prior to her role at Synovus, Monica Cheney worked at Cadence Bank, N.A. as a Personal Banker III from 2017 to 2018. Her experience in the banking sector also includes a position as a Lead Teller at Wells Fargo from 2015 to 2016 in Hamilton, Alabama. These roles contributed to her expertise in customer service and banking operations.
Education and Expertise
Monica Cheney studied Business Administration and Management at Shelton State Community College from 2009 to 2012, where she achieved a transfer to The University of Alabama. She continued her education at the University of Alabama, earning a Bachelor's degree in Business/Commerce from 2012 to 2017. This educational background has equipped her with a solid foundation in business principles relevant to her banking career.
Background in Customer Service
Monica Cheney has a background in customer service that began during her time at the University of Alabama, where she worked as a Mail Delivery Clerk from 2010 to 2014. This early experience in a service-oriented role helped develop her skills in customer interaction and support, which she has applied throughout her banking career.