Rachel Cook
About Rachel Cook
Rachel Cook serves as the Vice President and Retail Market Manager at Synovus, a position she has held since 2017. She has extensive experience in banking, having previously worked as a Branch Manager at Bank of the West and as an AVP Branch Manager at Cadence Bank, N.A.
Current Role at Synovus
Rachel Cook serves as the Vice President and Retail Market Manager at Synovus, a position she has held since 2017. Based in Johns Creek, GA, she oversees retail banking operations and market strategies. Her role involves managing branch performance, enhancing customer service, and driving growth within the retail sector. Cook's leadership contributes to the overall success of Synovus in the competitive banking landscape.
Previous Experience at Bank of the West
Before joining Synovus, Rachel Cook worked at Bank of the West as a Branch Manager and Vice President from 2014 to 2017. During her tenure in Sunnyvale, CA, she was responsible for managing branch operations, ensuring compliance, and fostering customer relationships. Her experience at Bank of the West provided her with valuable insights into retail banking management.
Background at Cadence Bank, N.A.
Rachel Cook began her career at Cadence Bank, N.A., where she served as an Assistant Vice President and Branch Manager from 2001 to 2006. She worked in both Memphis, TN, and Starkville, MS, gaining foundational experience in branch management and customer service. This early experience laid the groundwork for her subsequent roles in the banking industry.
Education and Professional Development
Rachel Cook earned a Bachelor of Science degree in Geology from The University of Georgia. In addition to her undergraduate studies, she attended the Barret School of Banking from 2005 to 2008, where she further developed her banking knowledge and skills. This combination of education and training has equipped her for her leadership roles in the banking sector.