Rachelle Travis
About Rachelle Travis
Rachelle Travis is a Senior Customer Care Manager at Synovus, where she has worked since 2013. She holds a Bachelor's degree in Finance from Kennesaw State University and has over 20 years of experience in various roles at Synovus.
Work at Synovus
Rachelle Travis has a long tenure at Synovus, beginning her career there in 1991. She initially served as an Operations Associate for eight years, from 1991 to 1999. Following this role, she advanced to the position of Assistant Branch Manager, where she worked for two years until 2001. After that, she took on the role of Operations Manager, serving for twelve years until 2013. Since 2013, she has held the position of Senior Customer Care Manager, contributing to the company's customer service operations in Roswell, GA.
Education and Expertise
Rachelle Travis earned her Bachelor's degree in Finance from Kennesaw State University, where she studied from 1991 to 1996. Her educational background in finance supports her roles in customer care and operations management within the banking sector. Additionally, she attended Sequoyah High School for one year from 1990 to 1991, laying the foundation for her future academic and professional pursuits.
Background
Rachelle Travis began her professional journey in the banking industry at Synovus, where she has spent over two decades. Her career progression from Operations Associate to Senior Customer Care Manager reflects her commitment to the organization and her ability to adapt to various roles within the company. Her experience encompasses a range of responsibilities that have equipped her with a comprehensive understanding of customer service and operational management.
Career Progression
Rachelle Travis's career at Synovus illustrates a clear trajectory of growth and increased responsibility. Starting as an Operations Associate, she gained foundational experience in banking operations. Her subsequent roles, including Assistant Branch Manager and Operations Manager, allowed her to develop leadership skills and operational expertise. Since 2013, she has focused on customer care, utilizing her extensive background to enhance customer experiences and service delivery.