Seth Geeslin
About Seth Geeslin
Seth Geeslin is a Data Control Operator at Synovus in Columbus, Georgia, where he has worked since 2018. He holds an Associate’s Degree in Computer Science from Troy University and has accumulated over five years of experience in various roles within the financial services industry.
Work at Synovus
Seth Geeslin has been employed at Synovus since 2018 as a Data Control Operator. In this role, he is responsible for managing data integrity and ensuring accurate information flow within the organization. Prior to his current position, he held several roles at Synovus, including Customer Care Coordinator for Online Banking and Financial Intelligence Specialist. His experience at Synovus spans various departments, contributing to his extensive knowledge of operations and customer service.
Education and Expertise
Seth Geeslin studied Computer Science at Troy University, where he earned an Associate’s Degree from 2016 to 2019. His education provided him with foundational knowledge in technology and data management. Additionally, he completed a year of college in Computer Science, further enhancing his technical skills. He possesses strong computer proficiencies, particularly in MS Word, MS Excel, and data entry, which support his roles in data control and customer service.
Background
Seth Geeslin's career began with Aflac, where he worked as a Customer Care Representative from 2015 to 2016. He then transitioned to TSYS as a Fraud Analyst for a brief period in 2017. His experience includes over five years as a teller, where he worked in various departments, including Operations and Loan Processing. This diverse background has equipped him with a comprehensive understanding of customer service and fraud prevention.
Achievements in Fraud Prevention
During his tenure as a Fraud Analyst at TSYS, Seth Geeslin focused on reviewing paper check and online account fraud. He maintained a database of caught and missed fraud information, contributing to the organization's efforts in fraud prevention. His experience in this area highlights his attention to detail and commitment to safeguarding financial information.
Call Center Operations Experience
Seth Geeslin has extensive experience in high-volume call center operations. He has handled claims, policy questions, and provided technical support for website and browser issues. His role as a Customer Care Coordinator at Synovus involved managing customer inquiries and ensuring a high level of service, showcasing his ability to communicate effectively and resolve issues efficiently.