Sharon Mercer
About Sharon Mercer
Sharon Mercer is a Retail Market Manager at Synovus Bank, where she has worked since 2014 in the Tampa/St. Petersburg, Florida area. She has over a decade of experience in retail banking, having previously held branch management positions at BB&T and Colonial Bank.
Work at Synovus
Sharon Mercer has served as the Retail Market Manager at Synovus Bank since 2014. In this role, she oversees retail banking operations within the Tampa/St. Petersburg, Florida area. Her responsibilities include managing branch performance, enhancing customer service, and implementing strategic initiatives to drive growth. Mercer's tenure at Synovus spans a decade, during which she has contributed to the bank's objectives and customer engagement strategies.
Previous Experience in Banking
Prior to her current position, Sharon Mercer worked as a Branch Manager at BB&T from 2009 to 2014. In this capacity, she managed branch operations and staff, focusing on customer satisfaction and operational efficiency. Before her role at BB&T, she was a Branch Manager at Colonial Bank from 2006 to 2009, where she also directed branch activities and contributed to business development efforts in the Tampa/St. Petersburg area.
Education and Expertise
Sharon Mercer studied Business Administration and Management at Westchester Community College from 1983 to 1985. This educational background provided her with foundational knowledge in business principles and management practices, which she has applied throughout her career in the banking industry.
Background
Sharon Mercer has built her career in the banking sector, focusing on retail banking management. Her experience spans multiple institutions, primarily in the Tampa/St. Petersburg, Florida area. Over the years, she has developed expertise in branch management, customer service, and operational leadership.