Sonja Owens
About Sonja Owens
Sonja Owens is an Operations Coordinator at The Family Office, with a diverse background in customer care and operations at Synovus and Anthem, Inc. She holds a Master of Public Administration from Columbus State University and a dual Bachelor's degree in History and Political Science from Presbyterian College.
Current Role at The Family Office
Sonja Owens serves as the Operations Coordinator at The Family Office, a position she has held since 2020. In this role, she is responsible for coordinating various operational tasks and ensuring efficient workflow within the organization. Her experience in this position contributes to the overall effectiveness of the office's operations.
Previous Experience at Synovus
Sonja Owens has a substantial history with Synovus, where she worked in various capacities. She began as a Customer Care Specialist II from 2015 to 2016, followed by her role as a Wire Payment Specialist II from 2016 to 2018. After a two-year tenure as a Wire Payment Specialist, she transitioned to the position of Card Services Quality Auditor from 2018 to 2020, before taking on her current role.
Career at Anthem, Inc.
Sonja Owens worked at Anthem, Inc. for a total of seven years in various roles. She started as a Senior Customer Care Associate from 2000 to 2007, then served as an Enrollment Specialist II for Individual Enrollment and Billing from 2007 to 2008. Following this, she worked as a Special Inquiry Representative for the Federal Employee Program from 2008 to 2014, gaining extensive experience in customer care and enrollment processes.
Educational Background
Sonja Owens holds a Master of Public Administration (MPA) from Columbus State University, where she studied from 1997 to 1998. She also earned a Bachelor of Arts and Bachelor of Science in History and Political Science from Presbyterian College, completing her studies from 1993 to 1997. Additionally, she graduated from Brookstone School, achieving her high school diploma from 1989 to 1993.