Teco Hill
About Teco Hill
Teco Hill is an Information Security Analyst at Synovus with over two decades of experience in customer service and information security roles. He has held various positions in companies such as Global Payments Inc. and TSYS, and possesses a Customer Service Specialist Certification.
Work at Synovus
Teco Hill has been employed at Synovus as an Information Security Analyst since 2022. In this role, he focuses on safeguarding the organization's information systems and ensuring compliance with security protocols. Prior to this position, he worked at Synovus as a Customer Service Representative from 1998 to 2001, where he developed foundational skills in customer interaction and support.
Education and Expertise
Teco Hill studied at Columbus Technical College, where he earned a Diploma in Computer Systems Networking and Support from 2008 to 2010. He also completed a Vocational Diploma at Columbus High School from 1991 to 1995. His educational background supports his expertise in information security and customer service.
Background in Customer Service
Teco Hill has extensive experience in customer service, having worked in various roles that involved both inbound and outbound calling, as well as in-person support. His experience includes utilizing a ticket system for user end support, which enhances his ability to address customer needs effectively.
Experience in Risk and Compliance
Before joining Synovus, Teco Hill worked at Global Payments Inc. as a Risk and Compliance Analyst from 2010 to 2022. In this role, he served as a Designated Security Officer, responsible for managing user access, handling password violations, and ensuring compliance with security standards.
Career Progression
Teco Hill has held various positions throughout his career, including roles at TSYS as a Designated System Security Administrator and Media Service Specialists Lead. He also worked as a Telemarketing Call Center Supervisor and an HP Area Sales Representative at MarketSource Inc. His diverse career path showcases his adaptability and breadth of experience in both security and customer service.