Alex Wasson
About Alex Wasson
Alex Wasson is the Director of Security & Healthcare Technologies at Tech Electronics, known for leading the transition to digital system design to enhance service efficiency and customer interaction.
Alex Wasson Director of Security & Healthcare Technologies
Alex Wasson serves as the Director of Security & Healthcare Technologies. In this role, he oversees the integration and application of technological advancements within these sectors. His leadership focuses on driving the adoption of innovative tools and methods that improve efficiency and professionalism in the industry.
Transforming Processes with Digital System Design Tools
Alex Wasson advocates for the adoption of modern digital tools, believing that companies not utilizing these advancements are lagging behind. Under his guidance, Tech Electronics transitioned from manual, paper-based processes to a digital system design platform. This shift has brought about a more organized, polished, and effective sales approach.
Improving Customer Experience Through Interactive Design
Alex Wasson has significantly improved the customer experience by implementing interactive and detailed design processes during sales calls. By leveraging System Surveyor, he has enabled more engaging and transparent interactions, ensuring that customer expectations are better met from initial contact through to post-installation.
Enhancing Sales Approach with Digital Tools
Through his leadership, Alex Wasson has helped create a more streamlined and effective sales process at Tech Electronics. The adoption of System Surveyor has enabled a more organized and comprehensive approach to sales, contributing to improved service delivery and customer satisfaction.