Anil Kumar
About Anil Kumar
Anil Kumar is a Release and Deployment Manager at T-Systems ICT India Pvt. Ltd. with over 14 years of experience in service management, specializing in Change, Release, Deployment, and Implementation management.
Work at T-Systems ICT India Pvt. Ltd.
Anil Kumar serves as the Release and Deployment Manager at T-Systems ICT India Pvt. Ltd., a position he has held since 2019. In this role, he leads a team of Release Managers to implement ITIL release management processes. His responsibilities include maintaining a release repository, managing the release calendar, and overseeing release content and notes. He also conducts Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews to ensure the successful deployment of changes.
Previous Experience in Service Management
Before joining T-Systems ICT India Pvt. Ltd., Anil Kumar worked as a Senior System Analyst at StarhomeMach Bangalore, where he focused on service management activities in alignment with ITIL standards. He also held the position of Product Release Manager at Trigent Software Ltd., where he was deployed at Honeywell Technology Solutions. His extensive experience in service management spans over 14 years, specializing in Change, Release, Deployment, and Implementation management.
Education and Expertise
Anil Kumar earned his Master of Science in Computer Science from Gulbarga University, completing his studies from 2003 to 2005. He has been ITIL Foundation certified since 2011, which underlines his expertise in IT service management practices. His educational background and certification contribute to his proficiency in managing release and deployment processes effectively.
Key Responsibilities and Skills
In his current role, Anil Kumar is responsible for negotiating downtime with customers to implement changes in the production environment. He manages risk and impact assessments to mitigate potential outages during implementations. Additionally, he produces deployment runbooks in collaboration with engineering and development teams, ensuring that all aspects of the release process are thoroughly documented and communicated.