Keerthana Dharmaraj
About Keerthana Dharmaraj
Keerthana Dharmaraj is a Senior Consultant with expertise in ITIL Management and SharePoint Application Support, currently serving her notice period at T-Systems ICT India Pvt. Ltd.
Current Role at T-Systems ICT India Pvt. Ltd.
Keerthana Dharmaraj currently serves as a Senior Consultant at T-Systems ICT India Pvt. Ltd. She is in the process of serving her notice period. Her tenure at the company began in 2019. In this role, she utilizes her expertise in ITIL Management and operations.
Educational Background in Engineering
Keerthana graduated with a Bachelor of Engineering (BE) in Electrical, Electronics and Communications Engineering from Dr. NGP Institute of Technology. Her studies spanned from 2011 to 2015, during which she focused on key areas relevant to her current professional expertise.
Professional Experience at Cognizant
Keerthana has significant experience working at Cognizant, where she held multiple roles. She worked as a SharePoint Analyst from 2016 to 2018, followed by a position as a Sitecore Analyst for 9 months in 2018. Additionally, she served as a Program Analyst from 2016 to 2019, accumulating a total of three years of experience at the company.
Expertise in ITIL and Application Support
Keerthana possesses strong expertise in ITIL Management and has a solid background in SharePoint Application Support. She has demonstrated her capabilities in incident management and problem-solving, which are critical skills in her field. Additionally, she leads operations as a Team Lead.
Skills in Project Tracking Tools
Keerthana is proficient in using JIRA software tools for project tracking. This skill enhances her ability to manage projects effectively and ensures that operational tasks are completed efficiently.