Rajesh Kumar Verma
About Rajesh Kumar Verma
Rajesh Kumar Verma is a Service Delivery Manager at T-Systems ICT India Pvt. Ltd. with over 14 years of experience in the IT industry, specializing in project management and client support.
Work at T-Systems ICT India Pvt. Ltd.
Rajesh Kumar Verma currently serves as a Service Delivery Manager at T-Systems ICT India Pvt. Ltd. He has held this position since 2019. In this role, he demonstrates strong mentoring skills and leads teams in a virtual environment, focusing on maximizing productivity. His responsibilities include overseeing service delivery processes and ensuring client satisfaction.
Previous Employment Experience
Rajesh has a diverse work history in the IT sector. He worked at Future Focus Infotech Private Limited as a System Administrator for six months in 2007. He then served as a Recovery Solution Architect at Sungard Availability Services from 2016 to 2019. Prior to that, he held various roles including System Administrator at INTERSOFTKK (INDIA) PRIVATE LIMITED and IT Consultant at Bhilwara Infotechnology Ltd. He also worked as a Project Lead at Capgemini and as a Subject Matter Expert at Microland Limited.
Education and Expertise
Rajesh holds an Advanced Diploma in Software Engineering from Aptech Computer Education Raipur, which he completed from 1999 to 2002. He also earned an eMBA with a focus on Project Management Professional (PMP) from Kuvempu University in 2012. Additionally, he has a Bachelor of Science degree in Mathematics from Ravishankar University, obtained in 2002. His educational background supports his extensive experience in IT and project management.
Certifications and Professional Development
Rajesh Kumar Verma holds several professional certifications, including PMP, TOGAF, and Prince2 Practitioner. These certifications reflect his expertise in various project management methodologies and enhance his capability in managing complex IT projects. His commitment to professional development is evident through his continuous pursuit of relevant qualifications.
Industry Experience and Skills
With over 14 years of experience in the IT industry, Rajesh has developed a strong background in project management and client support. His exceptional communication skills enable him to build strong relationships with peers and clients, which enhances team cohesion and client satisfaction. He is adept at leading teams and managing service delivery in a dynamic environment.