Shrestha R.
About Shrestha R.
Shrestha R. is a Technical Solutions Manager at T-Systems ICT India Pvt. Ltd., with extensive experience in IT management and project coordination.
Work at T-Systems ICT India Pvt. Ltd.
Currently, Shrestha R. serves as a Technical Solutions Manager at T-Systems ICT India Pvt. Ltd. Since joining in 2023, Shrestha has taken on responsibilities that include overseeing the application chain for Deutsche Telekom applications. This role involves ensuring seamless coordination across various layers such as Operating System, Network, Firewall, Backup, Application, and Database. Additionally, Shrestha implements leave and attendance tracking systems to monitor team members' availability and manages the migration process from old assets to new systems.
Previous Experience at Cognizant
Shrestha R. has extensive experience at Cognizant, where they held multiple roles over several years. Starting as a Programmer Trainee/Senior Systems Executive from 2012 to 2014, Shrestha progressed to become a Technical Lead from 2015 to 2019, and later an Infra Team Lead from 2019 to 2020. In the role of Senior System Executive from 2014 to 2015, Shrestha contributed to various projects, focusing on system functionality and security. This experience provided a strong foundation in technical solutions and project management.
Education and Expertise
Shrestha R. holds a Bachelor of Engineering (B.E.) degree in Information Technology from Chhattisgarh Swami Vivekanand Technical University, where they studied from 2005 to 2009. Following this, Shrestha pursued a Master of Technology (M.Tech) in Information Systems and Management at ISiM, University of Mysore, from 2009 to 2011. This educational background has equipped Shrestha with a solid understanding of both technical and managerial aspects of information systems.
Technical Skills and Tools
In their current and previous roles, Shrestha R. has utilized various tools for project management and tracking. These include JIRA, HP Service Manager (SM9), USP RMS, Darwin CMS, and FIAT. Shrestha's expertise in these tools allows for efficient management of projects and effective communication within teams. Additionally, Shrestha proactively addresses security vulnerabilities to minimize risks, ensuring the functionality and reliability of systems.
Leadership and Coordination
Shrestha R. demonstrates strong leadership capabilities by overseeing the entire application chain for Deutsche Telekom applications. This role requires effective coordination across multiple layers, ensuring that all components work together seamlessly. As the main point of contact for customer or technology within the supported service, Shrestha provides prompt and efficient support, contributing to the overall success of the projects and the satisfaction of stakeholders.