Dominick Bruno
About Dominick Bruno
Dominick Bruno is a Senior Marketplace Engineer at Tackle.io, where he has worked since 2022. He has a background in product ownership and project leadership, with experience at various organizations including Agile in Education and Lambda School.
Work at Tackle.io
Dominick Bruno has been serving as a Senior Marketplace Engineer at Tackle.io since 2022. In this role, he focuses on enhancing marketplace functionalities and improving user experiences. He previously held the position of Marketplace Engineer at Tackle.io from 2021 to 2022, where he contributed to various projects aimed at optimizing marketplace operations. His responsibilities include collaborating with cross-functional teams to design processes that enhance support responses to incidents.
Previous Experience in Education Technology
Before joining Tackle.io, Dominick worked at Agile in Education USA as a Product Owner from 2020 to 2021. His role involved overseeing product development and ensuring alignment with user needs. He also served as a Technical Project Lead at Lambda School for two months in 2021, where he managed technical projects. Additionally, he was a Team Lead at Lambda School from 2019 to 2021, leading teams in a remote setting.
Education and Expertise
Dominick Bruno studied Full Stack Web Development at Lambda School from 2019 to 2020, where he earned a certificate. This educational background provided him with the skills necessary for his roles in software development and project management. His expertise includes designing and implementing processes that improve communication and incident response within organizations.
Achievements in Incident Response and Communication
Dominick designed and implemented a comprehensive Incident Response process to enhance communication regarding platform or Cloud Partner outages across the Customer Experience (CX) organization. He manages communications and investigations related to Executive Escalations, ensuring that critical issues are addressed effectively. His work has contributed to improving operational efficiency within the teams he has worked with.
Involvement in Diversity, Equity, and Inclusion Initiatives
Dominick is a founding member of the Diversity, Equity, and Inclusion (DEI) Team and the Culture Working Group at Tackle.io. His involvement in these initiatives reflects a commitment to fostering an inclusive workplace culture. Through these efforts, he aims to promote diversity and enhance the overall work environment for all employees.