Kelsey Smith
About Kelsey Smith
Kelsey Smith is an Order Management and Rev Ops Specialist at Tackle.io, where she has worked since 2022. She has a diverse background in sales support and account management, with previous roles at companies such as Proofpoint, Extreme Networks, and Argo Logistics Group.
Work at Tackle.io
Kelsey Smith currently serves as an Order Management/RevOps Specialist at Tackle.io, a role she has held since 2022. In this position, she guides the sales team through the deal flow process, ensuring a seamless transition to the Finance department. Kelsey has defined and documented processes that encompass pricing, quoting, and deal closure. She also audits critical data related to Annual Recurring Revenue (ARR), commissionable fields, and bookings. Additionally, Kelsey built and implemented the order management function and acts as a subject matter expert for managing marketplace offers for the Tackle Sales organization.
Previous Experience
Kelsey Smith has a diverse professional background. She worked at EK Health Services, Inc. as a Next Step Coordinator and LVN for three months in 2013. Following that, she held the position of Renewals Account Manager at Proofpoint for one year from 2015 to 2016. Kelsey also served as an Order Entry Analyst at Proofpoint for a year from 2014 to 2015. Her experience includes working at Extreme Networks in various roles, including Service Sales Support and Training/Service Contracts, spanning from 2006 to 2011. Additionally, she worked as a National Account Manager at Argo Logistics Group from 2016 to 2021.
Education and Expertise
Kelsey Smith studied at West Valley College, where she earned an Associate of Arts degree in Liberal Arts, completing her studies from 2005 to 2014. She also attended Carrington College, focusing on Vocational Nursing and Nursing Assistants, and achieved a Practical Nursing certification from 2011 to 2012. Kelsey’s educational background provides her with a solid foundation in both liberal arts and healthcare, contributing to her expertise in order management and revenue operations.