Rebekkah Wallin
About Rebekkah Wallin
Rebekkah Wallin is a Customer Success Cloud Success Manager currently at Tackle.io, with a background in customer success and retention across various companies including New Relic and SolarWinds. She holds a Bachelor of Arts in Corporate Communication from Baylor University.
Current Role at Tackle.io
Rebekkah Wallin serves as a Customer Success - Cloud Success Manager at Tackle.io, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and driving successful cloud adoption strategies. Her responsibilities include managing customer relationships and ensuring that clients achieve their desired outcomes using Tackle.io's solutions.
Experience at Tackle.io
Prior to her current role, Rebekkah worked at Tackle.io as a Customer Success - Renewals and Expansions from 2021 to 2023. During this time, she was responsible for overseeing customer renewals and expansion opportunities, contributing to the company's growth and customer retention efforts.
Previous Employment at New Relic, Inc.
Rebekkah Wallin held two positions at New Relic, Inc. She first worked as a Customer Success Administrator - Renewals from 2018 to 2020, followed by a role as a Customer Success Representative - Renewals from 2020 to 2021. In these roles, she focused on customer retention and renewal processes within the San Francisco Bay Area.
Background in Customer Retention
Before her tenure at New Relic, Rebekkah worked as a Customer Retention/Renewals Representative at SolarWinds from 2017 to 2018 in the Austin, Texas Area. This role involved managing customer accounts and ensuring high levels of customer satisfaction to promote renewals.
Education and Expertise
Rebekkah Wallin earned a Bachelor of Arts (BA) degree in Corporate Communication from Baylor University. Her educational background provides her with a strong foundation in communication strategies, which she applies in her various roles in customer success and internal communication.