Sarah Corley
About Sarah Corley
Sarah Corley is a Community Manager at Tackle.io, where she has worked since 2022. She has a diverse background in customer advocacy, digital care, and social media analysis, with previous roles at PointClickCare, Intuit, and PhishLabs.
Current Role at Tackle.io
Sarah Corley serves as the Community Manager at Tackle.io, a position she has held since 2022. In this role, she focuses on building and nurturing community relationships, enhancing user engagement, and fostering a collaborative environment. Her responsibilities include developing community initiatives and managing communication strategies to support the company's objectives.
Previous Experience at PointClickCare
Prior to her current role, Sarah worked at PointClickCare as the Customer Advocacy & Engagement Manager from 2019 to 2022. During her three years there, she was responsible for enhancing customer relationships and driving engagement strategies that aligned with the company's goals. Her experience helped her develop skills in customer advocacy and community engagement.
Experience at Intuit
Sarah was employed at Intuit as the Digital Care Lead from 2015 to 2019. Over her four-year tenure, she managed digital customer support initiatives, focusing on improving customer experience and satisfaction. Her role involved overseeing digital care strategies and ensuring effective communication with customers.
Educational Background
Sarah holds a Bachelor's Degree in Sociology from Western University, where she studied from 2007 to 2011. Additionally, she earned an Ontario Graduate Certificate in Public Relations from Ryerson University, completing her studies there from 2014 to 2016. Her educational background provides her with a strong foundation in communication and social dynamics.
Additional Work Experience
Sarah has held various roles that contributed to her professional development. She worked as an Account Manager - Operations at PhishLabs from 2014 to 2015 and as a Social Media and Data Analyst at the same company from 2013 to 2014. Earlier in her career, she was a Brand Ambassador at TrojanOne for four months in 2013. These positions helped her gain experience in operations, social media management, and data analysis.