Seth Kahn
About Seth Kahn
Seth Kahn serves as the VP of Customer Success at Tackle.io, where he leads multiple teams focused on customer support and professional services. With over 15 years of experience in SaaS technology, he has held various leadership roles at companies such as Apptio, Red Hat, and Pendo.io.
Current Role at Tackle.io
Seth Kahn serves as the VP of Customer Success at Tackle.io, a position he has held since 2024. In this role, he leads the Support, Professional Services, and Cloud GTM Success teams. His focus is on enhancing customer satisfaction and driving successful outcomes for clients utilizing Tackle.io's solutions.
Previous Experience at Apptio
Kahn has extensive experience at Apptio, where he held multiple roles from 2013 to 2020. He began as a Senior Manager in Technical Consulting and progressed to Director of Professional Services Sales and Portfolio Management for North America. He also served as Director of Professional Services Sales for the Eastern Region, contributing significantly to the company's consulting and sales strategies.
Professional Background
Kahn's professional background includes leadership positions at several notable companies. He worked at Red Hat as a Territory Leader in Professional Services and held the role of Senior Director of Professional Services at Pendo.io. His career also includes roles at Tiffany & Co. and Fidelity Investments, where he focused on IT project leadership and end-user computing.
Education and Expertise
Seth Kahn studied at the University of Phoenix, where he achieved an Associate of Arts in General Studies (AAGS). He also attended Rhode Island College from 1998 to 2001. With over 15 years of experience in delivering SaaS technology and business solutions, Kahn has developed expertise in collaborating with C-level executives to enhance service delivery.
Passion for SaaS and Cloud Marketplaces
Kahn is passionate about empowering SaaS companies to utilize cloud marketplaces effectively. He emphasizes the importance of leveraging these platforms to achieve business objectives and improve operational efficiencies. His commitment to this area is evident in his leadership roles and strategic initiatives throughout his career.