Zach Rauchle
About Zach Rauchle
Zach Rauchle is a Marketplace Support Engineer at Tackle.io, where he has worked since 2021. With over eight years of experience in technical support and IT, he has held various roles, including positions in management and sales.
Work at Tackle.io
Zach Rauchle has been employed at Tackle.io as a Marketplace Support Engineer since 2021. In this role, he is responsible for providing technical support and assistance related to marketplace operations. His experience in technical support allows him to effectively address customer inquiries and resolve issues efficiently.
Previous Employment Experience
Before joining Tackle.io, Zach worked at EPB as a Tier II Support Technician from 2019 to 2021. His earlier roles included Lead Technician and General Manager at Bartlett Electronics from 2015 to 2018, and Sales Specialist at Diamond Wireless for a brief period in 2015. He also served as a POS IT Specialist at ADF Companies from 2018 to 2019. This diverse background has equipped him with a broad skill set in technical support and management.
Education and Expertise
Zach Rauchle studied at Southwest Tennessee Community College, where he completed his General Education from 2015 to 2017. He furthered his education at Western Governors University, earning a Bachelor of Applied Science in Computer Science from 2019 to 2021. His educational background supports his expertise in technical support and IT.
Professional Development and Values
Zach demonstrates a strong commitment to personal and professional growth. He actively seeks opportunities to challenge himself and improve his skills in the technical support field. His core values emphasize honesty and hard work, which he believes enhance his contributions to his team and organization.
Technical Support and IT Experience
With over 8 years of experience in technical support and IT, Zach has worked in various roles ranging from sales to technical support and management. This extensive experience has provided him with a comprehensive understanding of the technical support landscape and the skills necessary to succeed in his current position.