Ashish Miah
About Ashish Miah
Ashish Miah is an EMEA AR/Billing Analyst currently working at Tag in London, England. He has extensive experience in credit control and customer service, having held various roles in companies such as JLA Group, Irwin Mitchell, and Boohoo Group PLC.
Current Role at TAG
Ashish Miah serves as an EMEA Accounts Receivable/Billing Analyst at Tag, a position he has held since 2021. In this role, he is responsible for managing daily order management, order book allocation, and logistics for operations across Europe, the Middle East, and Asia. He provides detailed financial analysis and reporting to desk heads, business managers, and senior finance management. Additionally, he plays a key role in implementing a new credit control function at Tag, which included hiring a new team within a two-month timeframe.
Previous Experience in Credit Control
Prior to his current position, Ashish Miah accumulated extensive experience in credit control across various organizations. He worked as a Credit Controller at JLA Group for four months in 2020 and as a Credit Control Supervisor (Contract) at Irwin Mitchell for seven months in 2017-2018. His role at Marston Holdings as an Accounts Receivable Assistant lasted for two years from 2018 to 2020. He also held temporary credit control positions at Boohoo Group PLC and Savills, enhancing his expertise in managing accounts and collections.
Customer Service Background
Ashish Miah began his career in customer service, working as a Customer Service Representative at LD Marketing Inc. for one year from 2005 to 2006. He later served as a Customer Service Specialist at Tesco for ten years, from 2005 to 2015, and held a temporary position at Aegis Global in 2016. This background in customer service has contributed to his ability to maintain excellent relationships with internal contacts and manage customer interactions effectively.
Key Responsibilities and Achievements
In his current and previous roles, Ashish Miah has been responsible for coordinating efforts across the business to ensure accurate data management and prompt collection of overdue accounts. At Tag, he escalates and addresses issues related to premium payments and identifies and processes bad debt. He also manages a small team focused on credit control, which includes E-Billing, cash collection, and debt recovery processes, demonstrating his leadership capabilities in financial operations.
Professional Development
Throughout his career, Ashish Miah has developed a strong skill set in financial analysis, credit control, and customer service. His ability to review and action improvements in Key Customer Metrics has been instrumental in his roles. His experience across various sectors and companies has provided him with a comprehensive understanding of financial processes and customer relations, contributing to his effectiveness in the finance domain.