Deepak Bhaskaran

Global Head Service Management @ TAG

About Deepak Bhaskaran

Deepak Bhaskaran serves as the Global Head of Service Management at Tag and has extensive experience in IT infrastructure management, having previously worked at Accenture for 18 years. He has managed global operations across multiple countries and has a strong background in asset management and information security.

Work at TAG

Deepak Bhaskaran serves as the Global Head of Service Management at TAG since 2018. In this role, he oversees service management operations, ensuring efficient service delivery and client satisfaction. His leadership contributes to the strategic direction of the organization, focusing on optimizing service processes and enhancing operational performance.

Current Role at Accenture

In addition to his position at TAG, Deepak Bhaskaran has been working as a Servicenow Delivery Lead at Accenture since 2021. His responsibilities include managing ServiceNow implementations and ensuring that service delivery aligns with client requirements. This role allows him to leverage his extensive experience in IT infrastructure and service management.

Previous Experience at Accenture Services Pvt. Ltd.

Deepak Bhaskaran worked at Accenture Services Pvt. Ltd. for 18 years, from 1996 to 2014, as an IT Infrastructure Manager. During his tenure, he managed global operations across India, the Philippines, and China. His role involved overseeing IT infrastructure management and delivering solutions that enhanced operational efficiency.

Education and Expertise

Deepak Bhaskaran earned a Bachelor's degree in Business/Commerce from Christ University, Bangalore, where he studied from 1989 to 1994. His educational background provides a foundation for his expertise in service management and IT infrastructure. He also completed his early education at Indiranagar High School.

Achievements in Asset and Inventory Management

In his career, Deepak Bhaskaran managed a County Lead role for Asset and Inventory Management, overseeing 150,000 assets across more than 30 locations. He played a key role in implementing cost-saving initiatives in IT infrastructure, delivering multi-million-dollar value to clients. His responsibilities also included managing information security risks and disaster management.

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