Karthikeyan Selvaraj
About Karthikeyan Selvaraj
Karthikeyan Selvaraj is a Mac Support Engineer at Tag in Chennai, Tamil Nadu, India, where he has worked since 2018. He specializes in managing service requests, providing support for Adobe Creative Cloud applications, and administering Apple systems.
Work at TAG
Karthikeyan Selvaraj has been employed at TAG as a Mac Support Engineer since 2018. He is based in Chennai, Tamil Nadu, India, and has accumulated six years of experience in this role. His responsibilities include managing the Service Now - Service Hub for ticketing and service management. Karthikeyan provides support for various Apple systems and oversees mobile device support and administration.
Education and Expertise
Karthikeyan Selvaraj holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from Dr. M G R Educational and Research Institute, which he completed from 2008 to 2011. He also earned an Associate's degree in the same field from the same institution, studying from 1995 to 2005. His educational background supports his technical expertise in managing and supporting Apple (MAC) systems.
Technical Skills
Karthikeyan is proficient in using JAMF Composer for app packaging and scripting, which is essential for managing applications in a macOS environment. He has experience with Adobe Creative Cloud applications, providing support to users as needed. Additionally, he administers Active Directory as part of his IT support responsibilities and utilizes Bomgar Remote Support and Apple Remote Desktop (ARD) for remote assistance.
Background
Karthikeyan Selvaraj completed his secondary education at Voorhess Higher Secondary School, where he achieved his 10th grade from 1995 to 2005. His foundational education laid the groundwork for his later studies in engineering, contributing to his current role in IT support.
Experience with Apple Systems
Karthikeyan has expertise in managing and supporting Apple (MAC) systems, specifically versions ranging from 10.12 to 10.15.7. His role involves providing technical support and ensuring the smooth operation of these systems within his organization.