Nataliia Kholopova
About Nataliia Kholopova
Nataliia Kholopova is a Tech Support Engineer at Takeoff Technologies, Inc., with a background in aeronavigation and air traffic control from the National Aviation University. She has prior experience in various technical support roles at Nextiva.
Current Role at Takeoff Technologies
Nataliia Kholopova serves as a Tech Support Engineer at Takeoff Technologies, Inc. since 2021. In this role, she is responsible for providing technical assistance and support to clients, ensuring that their issues are resolved efficiently. Her experience in technical support allows her to address a variety of challenges faced by users, contributing to the overall success of the company's operations.
Previous Experience at Nextiva
Before joining Takeoff Technologies, Nataliia Kholopova held multiple positions at Nextiva. She worked as a Technical Support Specialist for two months in 2018, where she assisted customers with technical issues. Following this, she transitioned to a Data Processor role for ten months in 2019, managing data and ensuring accuracy. Additionally, she served as an Onboarding Technician from 2019 to 2021, facilitating the integration of new clients into the system.
Educational Background in Aeronavigation
Nataliia Kholopova obtained her Bachelor's degree in Aeronavigation from the National Aviation University, completing her studies from 2011 to 2015. This program provided her with foundational knowledge in aviation and navigation systems, which supports her technical expertise in her current role.
Master's Degree in Air Traffic Control
In addition to her Bachelor's degree, Nataliia Kholopova earned a Master's degree in Air Traffic Control from the National Aviation University, studying from 2015 to 2016. This advanced education equipped her with specialized skills relevant to the aviation industry, further enhancing her qualifications in technical support roles.