Rachel Vezina
About Rachel Vezina
Rachel Vezina serves as the Senior Director of Customer Success at Takeoff Technologies, Inc., where she focuses on enhancing site productivity and revenue through strategic initiatives. She has extensive experience in supplier performance and operational excellence, having held various leadership roles at companies such as Wayfair and TJX.
Current Role at Takeoff Technologies
Rachel Vezina currently serves as the Senior Director of Customer Success at Takeoff Technologies, Inc., a position she has held since 2023. In this role, she focuses on enhancing site productivity and revenue through strategic customer success initiatives. Her responsibilities include leveraging data and operational insights to improve client relationships and drive overall business performance.
Previous Experience at Takeoff Technologies
Rachel Vezina has held multiple roles at Takeoff Technologies, Inc. She worked as the Performance Senior Director from 2021 to 2022, where she developed a proven track record in driving process optimization and profitability for the company's largest clients. Following this, she served as the Senior Director of Operational Excellence from 2022 to 2023, further contributing to the company's operational strategies.
Career at Wayfair
Rachel Vezina's career at Wayfair spanned several roles. She began as a Supplier Performance Manager in 2016 for six months before advancing to Associate Director of Supplier Operations from 2017 to 2020. In this capacity, she managed supplier relationships and performance metrics. Additionally, she held the position of Supplier Performance Senior Manager for one year in 2016.
Educational Background
Rachel Vezina studied at Babson College, where she earned a Bachelor of Science (B.S.) in Business Management with a focus on Retail Supply Chain Management from 2006 to 2010. She also attended St. George's School, which contributed to her foundational education.
Early Career at TJX
Rachel Vezina began her career at TJX, where she worked as an Allocation Analyst for nine months in 2010. She later transitioned to the role of Senior Allocation Analyst for eight months in 2011, and served as an Associate Planner from 2012 to 2014. These early experiences provided her with a strong foundation in supply chain and operational management.