Seva Balter
About Seva Balter
Seva Balter is a Senior Technical Account Manager at Takeoff Technologies, Inc. in Sydney, Australia, where he has worked since 2020, leading initiatives in maintenance programs and backlog planning.
Work at Takeoff Technologies
Seva Balter has been serving as a Senior Technical Account Manager at Takeoff Technologies, Inc. since 2020. Based in Sydney, New South Wales, Australia, he has played a significant role in managing the rollout of the company's maintenance program across Australia and New Zealand. He led a team of three field automation technicians to ensure effective implementation. Balter also contributed to establishing a unified requirement backlog that supports quarterly roadmap planning, enhancing the company's operational efficiency.
Education and Expertise
Seva Balter earned a Master's degree in System Analysis for Financial Market from the National Technical University of Ukraine 'Kyiv Polytechnic Institute,' where he studied from 2004 to 2010. Additionally, he pursued further education at ACCA DipIFR in 2012, completing the program in 11 months. His educational background provides a strong foundation for his roles in technical account management and product delivery.
Professional Background
Prior to his current role, Seva Balter held various positions in different organizations. He worked at EY as a Product Delivery Manager from 2013 to 2015 and later as a Management Consultant from 2015 to 2018, gaining experience in both Australia and Europe. He also served as a Finance Business Partner at OPERA HOTEL in Ukraine from 2010 to 2013 and as a Strategy Manager, Customer Success Manager, and Product Manager at daisee from 2018 to 2020 in Sydney.
Achievements in Process Improvement
Seva Balter has facilitated multiple Root Cause Analysis sessions to address significant mechanical and software failures, leading to continuous improvement opportunities within Takeoff Technologies. He implemented enhancements in change, release, and problem management processes, which resulted in the lowest issue rates across all Takeoff facilities. His efforts have contributed to the overall operational effectiveness of the organization.
Leadership and Team Management
In his role at Takeoff Technologies, Seva Balter demonstrated leadership by hiring and managing a Technical Account Manager for a client in the Middle East. This initiative expanded the company's reach in the region, showcasing his ability to lead teams and drive business growth. His management skills are evident in his previous roles, where he successfully led teams and projects to achieve organizational objectives.