Yelyzaveta Polishchuk
About Yelyzaveta Polishchuk
Yelyzaveta Polishchuk serves as the Lead Technical Support at Takeoff Technologies, Inc. in Kyiv, Ukraine, where she utilizes her strong critical thinking and teaching skills to enhance technical support efficiency.
Current Role at Takeoff Technologies
Yelyzaveta Polishchuk serves as the Lead Technical Support at Takeoff Technologies, Inc. since 2020. In this role, she is responsible for overseeing technical support operations and ensuring that customer inquiries are addressed efficiently. Her experience in the field has allowed her to develop a strong understanding of technical issues and customer needs. She has been instrumental in enhancing the support team's performance and fostering a collaborative work environment.
Previous Experience at Takeoff Technologies
Prior to her current position, Yelyzaveta worked at Takeoff Technologies, Inc. as a Technical Support Specialist from 2019 to 2020. In this capacity, she provided direct support to customers, resolving technical issues and improving user experience. Her contributions during this time laid the groundwork for her advancement to Lead Technical Support.
Professional Background at Bolt
Yelyzaveta Polishchuk gained valuable experience as a Customer Support Specialist at Bolt from 2018 to 2019. During her tenure, she developed skills in customer interaction and problem resolution, which have been beneficial in her subsequent roles in technical support. This experience helped her to understand customer perspectives and enhance service delivery.
Education and Specialization
Yelyzaveta studied at Киевский национальный торгово-экономический университет (КНТЭУ), focusing on Управление туристическим бизнесом. She achieved the status of Младший специалист over a two-year period from 2016 to 2018. This educational background has provided her with foundational knowledge that supports her work in technical support.
Skills and Attributes
Yelyzaveta Polishchuk possesses strong skills in critical thinking and teaching, which are essential in her role as Lead Technical Support. She demonstrates a proven ability to assimilate large amounts of information quickly, enhancing her efficiency. Her self-discipline and effective time management ensure that she meets deadlines consistently. Additionally, her honesty and openness contribute to a transparent and collaborative work environment.