Alain Pinault
About Alain Pinault
Alain Pinault is a Lead Technical Course Developer with extensive experience in technical training and support roles across various companies. His career includes positions at Cegedim Dendrite, Ims Health, Cegedim Relationship Management, and Sitel, spanning over two decades.
Work at Talend
Alain Pinault serves as the Lead Technical Course Developer at Talend. In this role, he focuses on creating and developing technical training courses that enhance the skills and knowledge of users and clients. His expertise in technical training allows him to design effective learning experiences that meet the needs of diverse audiences.
Previous Experience in Technical Training
Prior to his current position, Alain Pinault worked as a Technical Trainer at Cegedim Dendrite from 2010 to 2015. He provided training to users and clients, ensuring they understood the technical aspects of the products. Following this role, he was employed at Ims Health as a Technical Trainer for one year in Danbury, Connecticut, from 2015 to 2016.
Background in Technical Support
Alain Pinault has a background in technical support, having worked at Cegedim Relationship Management as an International Technical Support professional from 2003 to 2010 in Aquitaine, France. His experience in this role equipped him with the skills to assist clients with technical issues and improve their overall experience with the company's products.
Early Career as Helpdesk Technician
Alain Pinault began his career as a Helpdesk Technician at Sitel in Miami, Florida, where he worked from 1998 to 2001. This role involved providing technical assistance and support to users, laying the foundation for his future roles in technical training and support.