Anthony Sephton
About Anthony Sephton
Anthony Sephton is a Principal Customer Success Manager at Talend, with extensive experience in technical leadership and customer satisfaction. He has worked in various roles across multiple industries, focusing on delivering high-quality Business Intelligence solutions.
Work at Talend
Anthony Sephton has been serving as the Principal Customer Success Manager at Talend since 2019. In this role, he focuses on ensuring customer satisfaction by delivering high-quality solutions tailored to client needs. He manages technical requirements during the sales process and articulates the business value of technical solutions. His responsibilities include overseeing technical responses to RFQs, RFPs, and RFIs, as well as collaborating with sales teams to enhance the sales and pre-sales processes.
Previous Experience at Rocket Software
Before joining Talend, Anthony worked at Rocket Software as a Professional Services Manager from 2005 to 2014 in Sydney, Australia. During his nine years at Rocket Software, he provided technical leadership and mentoring within the Professional Services team. His role involved managing diverse projects and ensuring the delivery of effective solutions across various sectors.
Experience at Information Builders
Anthony served as a Technical Manager at Information Builders from 2014 to 2019, also in Sydney, Australia. In this position, he continued to develop his expertise in technical management and customer success. His work involved collaborating with development teams on product development and enhancement projects, further solidifying his commitment to delivering high-quality solutions.
Education and Expertise
Anthony Sephton studied Computer Science at Western Sydney University. He also completed his secondary education at Temora High School. His educational background supports his extensive experience in designing and implementing Business Intelligence solutions, Balanced Scorecard solutions, and budgeting and planning solutions. He regularly performs technical demonstrations and manages user acceptance testing and software design.
Project Involvement and Skills
Throughout his career, Anthony has worked on diverse projects across multiple industries, including finance, mining, government, utilities, medical, and logistics. He possesses strong skills in managing and coordinating technical requirements, deploying Proof of Concepts, and resolving planning and installation issues. His ability to convey customer requirements to Product Management teams has been instrumental in designing solutions that meet technical specifications.