Charlotte Ku AI
About Charlotte Ku AI
Charlotte Ku is a Sales Operations Analyst specializing in Revenue Operations at Talend, with previous experience in sales development and digital marketing across various industries. She holds degrees in Business Administration and Marketing, and has worked internationally in countries such as Taiwan, France, and Belgium.
Work at Talend
Currently, Charlotte Ku AI serves as a Sales Operations Analyst in Revenue Operations at Talend. She has been in this role since 2021, contributing to the company's operational efficiency in Suresnes, Île-de-France, France. Her responsibilities include utilizing advanced data analysis techniques and CRM systems to support sales initiatives and enhance overall performance.
Previous Experience
Charlotte has a diverse professional background with experience in various roles and industries. She worked at The HEINEKEN Company as a Sales Development & Operations Specialist for 11 months in Taipei, Taiwan. Additionally, she held positions at Roche as a Sales Operations & Training Specialist and at Airbus as a Digital Transformation Implementation specialist. Her earlier roles include internships in digital marketing at L’OCCITANE Group and public relations at 中華電視公司 (Chinese Television System).
Education and Expertise
Charlotte holds a Bachelor’s degree in Business Administration (Marketing) from Yuan-Ze University, completed in 2017. She also studied at the University of Nottingham Malaysia, focusing on Doing Business in Asia, and participated in an exchange program at the University of Liège, where she studied Marketing. Furthermore, she earned a Master of Science in Big Data Marketing Management from TBS Education in Toulouse, France, from 2019 to 2021.
Skills and Competencies
Charlotte possesses advanced skills in Excel and is proficient in data visualization tools such as Tableau and Power BI. She has experience using CRM systems, particularly Salesforce, to enhance sales operations. Her expertise spans digital transformation across multiple industries, including FMCG, Pharmaceutical, and Aerospace. Additionally, she is trilingual in Mandarin Chinese, English, and French, which supports her cross-cultural communication abilities.
International Experience
Charlotte has gained valuable international experience through her studies and work in various countries, including Belgium, China, Malaysia, the US, and France. This exposure has enhanced her cross-cultural communication skills and provided her with a global perspective on business operations and marketing strategies.