Chris Kellerman
About Chris Kellerman
Chris Kellerman is a Principal Customer Success Manager at Talend, where he has worked since 2020. He has over 15 years of experience in customer success roles across various companies, including Oracle and Sprinklr.
Current Role at Talend
Chris Kellerman serves as the Principal Customer Success Manager at Talend, a position he has held since 2020. He is based in Redwood City, California. In this role, he focuses on developing long-term partnerships that ensure client success and return on investment (ROI). His responsibilities include creating health plans, setting key performance indicators (KPIs), and aligning stakeholders to drive strategic success.
Previous Experience at Talend
Before his current role, Chris Kellerman worked at Talend as a Senior Success Manager from 2015 to 2022. During this seven-year tenure, he contributed to enhancing customer relationships and ensuring client satisfaction. His experience at Talend has equipped him with the skills necessary for effective client management and success.
Professional Background
Chris Kellerman has a diverse professional background in customer success management. He previously worked at Oracle as a Senior Client Success Manager from 2012 to 2015, and at RightNow Technologies as a Client Success Manager from 2009 to 2012. His earlier roles include positions at Boomerang, Sprinklr, and Persistence Software, where he developed expertise in client relationship management and sales.
Education and Training
Chris Kellerman studied at Punahou School from 1986 to 1989 and later attended UCLA, where he earned a degree in English from 1990 to 1994. His educational background has contributed to his effective communication skills and ability to mentor and coach others in the customer success field.
Skills and Expertise
Chris Kellerman is skilled in developing long-term partnerships that ensure client success. He is proficient in creating health plans, setting KPIs, and aligning stakeholders. He is known for transforming contentious client relationships into referenceable partnerships and shifting client relationships from vendor to partner status. His expertise includes mentoring and training within the customer success domain.