Chris Lloyd
About Chris Lloyd
Chris Lloyd serves as the Customer Success Lead at Talend in London, England, where he has worked since 2021. He has extensive experience in customer success roles across various companies, including Microsoft and CSC, and specializes in cloud solutions and service management.
Work at Talend
Chris Lloyd has been serving as the Customer Success Lead at Talend since 2021. In this role, he focuses on ensuring customer satisfaction and the successful implementation of Talend's solutions. His work is based in London, England, where he collaborates with clients to optimize their use of Talend's data integration and management tools. His experience in customer success allows him to drive value for clients and support their business objectives.
Previous Employment Experience
Before joining Talend, Chris Lloyd held several positions in the technology and customer success sectors. He worked at Microsoft as a Senior Customer Success Account Manager from 2016 to 2021, where he was responsible for managing customer relationships and ensuring successful product adoption. Prior to that, he was a Senior Manager of Customer Success at Rackspace from 2014 to 2016. His earlier roles include Programme Manager and Service Executive at CSC, where he gained extensive experience in service delivery and project management.
Education and Expertise
Chris Lloyd studied Management Science at Loughborough University, earning a BSc degree from 2002 to 2006. His educational background provides a solid foundation for his career in customer success and project management. He holds certifications from both Microsoft and AWS, which highlight his expertise in cloud solutions. His specialization includes the strategic use of cloud technologies, DevOps, data and AI, and service management.
Skills and Specializations
Chris Lloyd possesses key skills in client-facing negotiation and business development. He is experienced in delivering complex projects that align with customer goals, enabling sustainable adoption of new technologies. His focus on innovating through technology solutions allows him to effectively address client needs and drive successful outcomes in customer success initiatives.