Cornelius J. Sherlock
About Cornelius J. Sherlock
Cornelius J. Sherlock is a Senior Customer Success Manager with extensive experience in the ETL field and a strong background in customer success management. He has held various roles in notable companies such as Qlik, Talend, and Symantec, focusing on optimizing customer satisfaction and building long-term relationships.
Work at Talend
Cornelius J. Sherlock has been serving as a Senior Customer Success Manager at Talend since 2021. In this role, he focuses on enhancing customer satisfaction and success through effective management strategies. His responsibilities include identifying opportunities for improvement and implementing solutions that align with customer goals. His extensive experience in customer success management supports his ability to build long-term relationships with clients.
Current Position at Qlik
Since 2023, Cornelius J. Sherlock has held the position of Senior Customer Success Manager at Qlik in the Greater Orlando area. In this capacity, he leverages his expertise in customer success to ensure that clients derive maximum value from Qlik's offerings. His role involves engaging with customers to understand their needs and challenges, thereby facilitating their success with the company's solutions.
Professional Background
Cornelius J. Sherlock has a diverse professional background with significant experience in customer success and sales management. He has worked at various companies, including Dell Software Group, Atlantis Computing, and Hitachi Vantara, where he held roles that emphasized customer engagement and sales strategy. His career spans over two decades, during which he has developed a strong foundation in the ETL field and data protection solutions.
Education and Expertise
Cornelius J. Sherlock studied Business Administration at the University of Massachusetts Lowell, where he earned a Bachelor of Science degree from 1986 to 1989. He also obtained an Associate's Degree in Business Administration from Northern Essex Community College in 1986. His educational background complements his extensive experience in customer success management, sales, and technical tools related to data extraction and transformation.
Achievements in Customer Success Management
Throughout his career, Cornelius J. Sherlock has specialized in Customer Success Management, focusing on named account SaaS and subscription sales. He has a proven track record of identifying opportunities for improvement and implementing strategies that enhance customer satisfaction. His experience includes managing key accounts and developing alliances and channel partnerships, which have contributed to his effectiveness in driving customer success.