Dana Shifley
About Dana Shifley
Dana Shifley is a Senior Customer Success Manager at Talend, where she has worked since 2021. She has a background in customer engagement and account management, with previous positions at Aerotek, IMPLAN, and Starcom MediaVest Group.
Work at Talend
Dana Shifley has been serving as a Senior Customer Success Manager at Talend since 2021. In this role, she focuses on ensuring customer satisfaction and success with Talend's data integration and management solutions. Her experience in customer engagement and account management contributes to her effectiveness in this position. She operates within the Charlotte Metro area, where she applies her skills to enhance customer relationships and drive product adoption.
Previous Experience
Before joining Talend, Dana Shifley worked at IMPLAN as the Director of Customer Engagement from 2015 to 2021. In this role, she was responsible for overseeing customer interactions and enhancing engagement strategies. Prior to IMPLAN, she served as an Account Manager at Aerotek from 2013 to 2015, where she managed client accounts in the Charlotte, North Carolina area. Dana also has experience as a Broadcast Liaison at Starcom MediaVest Group from 2010 to 2013 in Chicago, Illinois.
Education and Expertise
Dana Shifley earned a Bachelor of Science in Education with a specialization in Sports Marketing from Bowling Green State University. She attended the university from 2006 to 2010. This educational background provides her with a solid foundation in marketing principles and customer engagement strategies, which she has applied throughout her career in various roles.
Career Timeline
Dana Shifley's career spans over a decade, beginning with her role at Starcom MediaVest Group from 2010 to 2013. She then transitioned to Aerotek, where she worked until 2015. Following her time at Aerotek, she joined IMPLAN, contributing to customer engagement until 2021. Since then, she has been with Talend, focusing on customer success. Her career reflects a consistent trajectory in customer-facing roles.