Frank Hernandez
About Frank Hernandez
Frank Hernandez serves as the Head of Professional Services - Americas at Talend, where he has worked since 2018. With extensive experience in data engineering and customer success, he leads a consulting organization focused on digital transformation across multiple industries.
Work at Talend
Frank Hernandez has served as the Head of Professional Services - Americas at Talend since 2018. In this role, he leads a consulting organization that emphasizes a data-driven approach to enhance customer success. His focus includes accelerating the time to first value for clients through digital transformation initiatives. Hernandez oversees the Americas Consulting Practice, providing advisory, training, and implementation services across various sectors, including Financial Services, Pharma, Retail, and Higher Education.
Previous Experience
Before joining Talend, Frank Hernandez held several positions in the technology and consulting sectors. He worked at Infogix, Inc. as a Client Executive and Customer Success Manager from 2007 to 2012. He then transitioned to MicroStrategy, where he served as Professional Services Manager and Solution Architect Analytics from 2012 to 2017. Prior to that, he was a Manager at Apptix from 2005 to 2007 and spent seven years at IBM - Global Services in various roles, including IT Architect and Project Manager. His last role before Talend was as Director of Service Delivery Analytics at Perficient from 2017 to 2018.
Education and Expertise
Frank Hernandez earned a Bachelor of Science degree in Business Information Systems from the University of Massachusetts Dartmouth, completing his studies from 1994 to 1998. His educational background supports his expertise in data engineering and business use cases, including Data Governance, Data Stewardship, Data Science, API creation, Master Data Management, Data Ingestion Frameworks, Data Quality, and Data Lineage. Hernandez applies this knowledge to drive customer success and enhance service delivery.
Collaborations and Partnerships
In his current role at Talend, Frank Hernandez collaborates with major technology partners to enhance service offerings and customer outcomes. His partnerships include prominent companies such as Amazon, Microsoft, Snowflake, Virtusa, Artha, WiPro, Accenture, Cognizant, and Infosys. These collaborations enable Hernandez to leverage cutting-edge technologies and methodologies to support clients across various industries.