Frank Tao
About Frank Tao
Frank Tao is a Technical Support Engineer at Talend, where he has worked since 2020 in Paris, France. He has a diverse background in data engineering and technical consulting, with previous roles at companies like Moody's Analytics, HP, and Huawei Mobile.
Work at Talend
Frank Tao has been employed at Talend as a Technical Support Engineer since 2020. He is based in Paris, Île-de-France, France. In his role, he handles installation and migration issues for EMEA customers utilizing Talend products. He manages license issues and provides solutions tailored to Talend's EMEA customer base. Additionally, he is responsible for diagnosing and resolving product defects related to Talend's Data Integration, Cloud, Big Data, and ESB products. Frank also delivers and installs patches for Talend products as part of the technical support services.
Previous Experience
Before joining Talend, Frank Tao worked in various technical roles. He served as a Data Technical Consultant at Moody's Analytics for eight months in 2019, located in the Paris Area. Prior to that, he was a Senior Data Engineer at HP in Shanghai, China, from 2011 to 2017. His experience also includes a position as a Site Reliability Engineer at Huawei Mobile (FR) via ALTEN for nine months in 2018, and as a Senior BI/Big Data Engineer at ALTEN for two years. Additionally, he worked as a Data Analyst at Groupe PSA via ALTEN for 11 months.
Education and Expertise
Frank Tao holds a Master's degree in Artificial Intelligence from Université Paris Descartes, which he completed from 2014 to 2015. He has pursued further education in the field of banking and financial support services through the Banking RegTech RAY Basics Certification Program. Additionally, he has achieved certifications in Python from Kaggle and DataCamp. His expertise encompasses a range of technical skills, particularly in data integration and support services.
Multilingual Skills and Soft Skills
Frank Tao possesses strong soft skills in management and business sensitivity, particularly within the Telecom, Medical, Finance, Marketing, and Purchasing domains. He has a multilingual project management background, being proficient in English, Japanese, French, and Chinese. This linguistic capability enhances his ability to communicate effectively with diverse teams and clients across various regions.