Hardik Mota (Pmp, Csm)
About Hardik Mota (Pmp, Csm)
Hardik Mota is a Senior Technical Project Manager at Talend, with over 10 years of experience in software consultation, customer success, and project management. He has held various technical roles at Gainsight, Infosys Limited, and HCL Technologies, and he holds a Master's in Business Administration from Sikkim Manipal University.
Work at Talend
Currently, Hardik Mota serves as a Senior Technical Project Manager at Talend. He has been in this role since 2023, contributing to the company's objectives through his expertise in project management and technical solutions. His focus is on delivering innovative and scalable solutions that leverage Talend's platform and products, enhancing customer experiences and operational efficiency.
Previous Experience at Gainsight
Hardik Mota has extensive experience at Gainsight, where he held multiple roles over several years. He worked as a Senior Technical Analyst from 2018 to 2019, followed by a position as Lead Technical Analyst from 2019 to 2021. He then served as Lead Technical Consultant from 2021 to 2022, and briefly as Technical Manager in 2022. His roles involved driving customer success and implementing technical solutions to improve client satisfaction.
Career Background
Hardik Mota has over 10 years of experience in software consultation, customer success, and project management. His career includes positions at Infosys Limited as a Process Specialist, HCL Technologies as a Senior Product Engineer, and Teleperformance as a Team Lead. He began his professional journey at GoAir as a Trainee Engineer. This diverse background has equipped him with a comprehensive skill set in technical and managerial roles.
Education and Expertise
Hardik Mota holds a Bachelor of Science degree from Singhania University, completed between 2008 and 2011. He furthered his education with a Master of Business Administration from Sikkim Manipal University through distance education from 2018 to 2020. His studies focused on Information Technology, which complements his expertise in manufacturing process improvement and business consulting. He is also a certified Gainsight professional.
Achievements in Customer Success
Throughout his career, Hardik Mota has demonstrated a commitment to solving customer challenges and creating value. His roles have consistently focused on driving customer satisfaction and retention, particularly during his tenure at Gainsight. His ability to deliver effective solutions has contributed to improved customer relationships and business outcomes.