Hyam Massy
About Hyam Massy
Hyam Massy is a Content Designer and UX Writer at Talend, where he has worked since 2020. With over a decade of experience in technical communication, he focuses on creating user-friendly experiences and advocates for users through effective UX writing.
Work at Talend
Hyam Massy has been employed at Talend since 2020, serving as a Content Designer and UX Writer in Suresnes, Île-de-France, France. In this role, Massy collaborates with a design team to ensure that content design aligns with engineering and product leads. With a focus on user experience, Massy aims to create content that enhances usability and reduces learning curves for users. Prior to this position, Massy worked at Talend as a Senior Technical Communicator and Coach from 2009 to 2019, accumulating a decade of experience in technical communication within the organization.
Education and Expertise
Hyam Massy has pursued education in user experience and technical writing. In 2020, Massy completed a program at UX Content Collective, achieving The Fundamentals of UX Writing after an 11-month study period. Earlier, from 1999 to 2000, Massy studied at The American University of Paris, where a Technical Writing Certificate Program was completed. This educational background supports Massy's expertise in creating user-centered content and effective UX writing.
Background
Before joining Talend, Hyam Massy worked as a Technical Communicator at Lionbridge from 2005 to 2007 in Clichy, France. This role contributed to Massy's foundational skills in technical communication. With over 10 years of experience in the field, Massy has been involved in both on-premises and cloud application projects, demonstrating a comprehensive understanding of technical documentation and user experience.
Achievements
Hyam Massy has made significant contributions to the field of technical communication and user experience design. Massy's work emphasizes user-first design principles, focusing on creating user journeys that are easy, delightful, and satisfying. This advocacy for users is reflected in the effective UX writing produced, which aims to minimize learning curves and enhance overall user satisfaction.