Jeff Kerr
About Jeff Kerr
Jeff Kerr serves as the Principal Customer Success Manager at Talend, where he has worked since 2016. He has extensive experience in data warehousing and solution architecture, having previously held key roles at Kalido and Magnitude Software.
Work at Talend
Jeff Kerr has served as Principal Customer Success Manager at Talend since 2016. In this role, he focuses on enhancing customer satisfaction and ensuring successful product implementation. He has been instrumental in driving customer engagement and support in the Greater Boston Area for over eight years. His expertise in customer success management contributes to Talend's commitment to delivering effective data integration and management solutions.
Education and Expertise
Jeff Kerr holds a Bachelor of Science degree in Animal Science from Texas A&M University, where he studied from 1985 to 1988. He also earned a Master of Science degree in Animal Breeding with a focus on Quantitative Genetics, studying from 1980 to 1984. His educational background provides a strong foundation in analytical thinking and problem-solving, which he applies in his professional roles.
Background
Before joining Talend, Jeff Kerr worked for Kalido Engineering as a Solution Architect, where he was part of the Enterprise Architecture and Product Management Team from 2005 to 2014. His experience includes significant contributions to product load performance and scalability in data warehouse solutions. He also held a position at Magnitude Software as Senior Manager and Product Manager for the Kalido brand from 2014 to 2015.
Achievements
During his career, Jeff Kerr has collaborated with Kalido Engineering and Teradata Engineering to enhance product load performance and scalability by at least 10x in a data warehouse product. He has led technical sales engagements for four license opportunities with Fortune 500 companies across various sectors, including media, logistics, technology, and non-profit. His contributions include key architecture developments for the data warehouse product port to Netezza and designing solution architecture for the pharmaceutical industry.