Julie Couillet
About Julie Couillet
Julie Couillet serves as a Senior Customer Success Manager at Talend, a position she has held since 2019 in the Paris Area, France. With a diverse background in customer success and account management, she has accumulated over 15 years of experience in various roles across multiple companies.
Work at Talend
Julie Couillet has been employed at Talend since 2019, where she holds the position of Senior Customer Success Manager. In this role, she is responsible for ensuring customer satisfaction and success with Talend's products and services. Prior to her current position, she served as a Customer Success Manager at Talend for one year, from 2018 to 2019, in Suresnes, Île-de-France, France. Her experience at Talend spans over five years, contributing to her expertise in customer relationship management within the technology sector.
Previous Experience
Before joining Talend, Julie Couillet worked at Altares - Dun and Bradstreet in various roles. She was the Head of Customer Proximity from 2016 to 2018 and served as a Technical Account Manager from 2014 to 2016. Additionally, she worked as a Gestionnaire Processus Support from 2011 to 2014. Earlier in her career, she worked at Cegedim Dendrite as Responsable Technique de Compte from 2004 to 2006 and as a Business Support Analyst from 2006 to 2008. This diverse experience has equipped her with a comprehensive understanding of customer success strategies.
Education and Expertise
While specific educational details are not provided, Julie Couillet's career trajectory indicates a strong foundation in customer success and technical account management. Her roles have involved significant interaction with clients and a focus on enhancing customer experiences. This expertise is reflected in her long-standing positions within the customer success domain, particularly in technology-related environments.
Career Timeline
Julie Couillet's career spans multiple roles across various organizations. She began her professional journey at Cegedim Dendrite, where she worked for two years as a Responsable Technique de Compte. She then transitioned to Altares - Dun and Bradstreet, where she held several positions from 2011 to 2018, accumulating over five years of experience. In 2018, she returned to Talend, where she has continued to advance her career in customer success management.