Ken Halford
About Ken Halford
Ken Halford is a Principal Customer Success Manager for Strategic Accounts at Talend, with a background in managing customer success and strategic accounts. He has over two decades of experience in various roles within the technology sector, including significant positions at Hewlett Packard Enterprise and Perspectium.
Work at Talend
Ken Halford currently serves as the Principal Customer Success Manager for Strategic Accounts at Talend. He has held this position since 2022. Prior to this role, he worked as a Senior Enterprise Customer Success Manager at Talend from 2020 to 2022. In his current role, he focuses on managing strategic accounts to ensure that customers realize the value of the solutions provided by Talend.
Previous Experience at Hewlett Packard Enterprise
Ken Halford has extensive experience at Hewlett Packard Enterprise, where he worked in various roles from 2002 to 2018. His positions included Senior Consultant, Project Manager, Engagement Manager, SaaS Customer Success Manager, and Senior SaaS Solution Manager for the ITOM Product Line. His tenure at Hewlett Packard Enterprise spanned over 16 years, during which he developed expertise in IT Service Management and IT Strategy.
Career at Other Companies
In addition to his roles at Talend and Hewlett Packard Enterprise, Ken Halford has worked at several other organizations. He served as a Senior Consultant at Kintana for 7 months in 2001, and as Head of Customer Success at Perspectium from 2017 to 2020. He also worked as a Consultant at InterVoice from 1994 to 1997. These experiences contributed to his background in Professional Services, Data Center management, and Project Portfolio Management.
Education and Expertise
Ken Halford earned a Bachelor of Science degree in Information Systems from The University of Texas at Arlington, where he studied from 1990 to 1994. His educational background, combined with his professional experience, has equipped him with strong skills in managing strategic accounts and understanding complex customer needs. His expertise in IT Service Management and IT Strategy is crucial for his roles in customer success.