Leah Nassar
About Leah Nassar
Leah Nassar is a Senior Technical Support Engineer with extensive experience in software support and development. She has worked for several companies, including IBM, HCL Technologies, and Talend, accumulating over 15 years of experience in the field.
Work at Talend
Leah Nassar currently holds the position of Senior Technical Support Engineer at Talend. She has been with the company since 2022, contributing her extensive experience in technical support and software engineering. In this role, she focuses on providing high-quality support to clients, ensuring that their technical issues are resolved efficiently.
Previous Experience at IBM
Before joining Talend, Leah Nassar worked at IBM as a Staff Software Support Engineer from 2008 to 2016. During her eight years in Littleton, Massachusetts, she developed her skills in software support and customer service, addressing complex technical issues and assisting clients with software solutions.
Experience at HCL Technologies
Leah Nassar's tenure at HCL Technologies spanned multiple roles. She served as Technical Lead for ClearQuest Software Support from 2016 to 2017, and as Technical Specialist for HCL Compass Software Development from 2017 to 2021. Her work in Chelmsford, Massachusetts, involved leading support teams and developing software solutions, enhancing her technical expertise.
Early Career at Unica and Sane Solutions
Leah Nassar began her career in software support at Sane Solutions, where she worked as a Software Support Engineer from 2004 to 2005 in North Kingstown, Rhode Island. She then transitioned to Unica, continuing in the same role from 2004 to 2008 in Waltham, Massachusetts. These early experiences laid the foundation for her future roles in technical support and software engineering.
Education and Expertise
While specific educational details are not provided, Leah Nassar's career trajectory indicates a strong background in technical support and software development. Her roles have required a deep understanding of software systems, problem-solving skills, and the ability to communicate effectively with clients and team members.