Luciana Cardoso
About Luciana Cardoso
Luciana Cardoso is a Commercial Operations Specialist at Talend, where she has worked since 2020. She has a diverse background in sales operations and project coordination, having held various roles at companies such as Google, LogRhythm, and Microsoft.
Work at Talend
Luciana Cardoso has been employed at Talend as a Commercial Operations Specialist since 2020. In this role, she coordinates with various departments to manage orders and agreements that deviate from standard procedures. Her responsibilities include ensuring compliance, effectiveness, and efficiency in organizational processes and policies. She also participates in testing ERP and CRM systems to maintain database standards.
Previous Experience
Before joining Talend, Luciana worked in several roles that contributed to her expertise in commercial operations. She served as a Sales Operations Specialist at LogRhythm from 2018 to 2019, and as a Sales Process Coordinator at Google from 2019 to 2020. Additionally, she held positions at SAFO Group S.p.A. as an Office Manager, AVK|SEG (UK) Ltd as an Accounts Assistant, and NG Bailey as a Project Coordinator / Contracts Administrator.
Education and Expertise
Luciana Cardoso holds a Bachelor of Arts in Music from UFOP - Universidade Federal de Ouro Preto, which she completed from 2000 to 2006. She furthered her education by obtaining a Master of Arts in Ethnomusicology from Goldsmiths, University of London, from 2014 to 2016. Her educational background supports her analytical skills and understanding of diverse cultural contexts, which are beneficial in her commercial operations role.
Achievements in Training and Compliance
In her professional career, Luciana has developed and delivered training programs aimed at helping sales teams adapt to new processes and system changes. She acts as a champion for compliance within her organization, ensuring that processes and policies are effective and efficient. Her role involves maintaining data accuracy in Salesforce.com and NetSuite, which includes managing booking numbers, forecasts, and tracking sales processes.
Career Timeline
Luciana's career spans various positions across multiple companies. She began as a Fraud Investigator at Microsoft from 2011 to 2012, followed by roles at NG Bailey, AVK|SEG (UK) Ltd, and SAFO Group S.p.A. Her experience in sales operations and commercial functions has been further enhanced through her time at LogRhythm and Google, leading to her current position at Talend.