Michael Mucchetti
About Michael Mucchetti
Michael Mucchetti serves as the Lead Customer Success Manager at Talend, a position he has held since 2017. He has a diverse background in customer success and account management, having worked for several companies including LogicSource, Apple, SLAIT Consulting, and NetApp.
Work at Talend
Michael Mucchetti has served as the Lead Customer Success Manager at Talend since 2017. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Talend's data integration and management solutions. His tenure at Talend spans over seven years, during which he has contributed to the company's commitment to delivering high-quality customer experiences in Norwalk, CT.
Previous Employment Experience
Prior to his current role, Michael Mucchetti held several positions in the technology and consulting sectors. He worked at LogicSource, Inc. as an Associate for 11 months in 2016. Before that, he served as an Account Executive at SLAIT Consulting from 2012 to 2015 in New York, NY. His experience also includes a role as a Mid-Market Account Manager at NetApp from 2010 to 2012 in the Raleigh-Durham area, and he began his career at Apple as a Specialist and Lead Mentor from 2009 to 2010.
Education and Expertise
Michael Mucchetti studied at Quinnipiac University, where he earned a Bachelor of Arts degree in History from 2001 to 2005. He also attended Ridgefield High School. His educational background provides a foundation for his professional expertise in customer success and account management within the technology sector.
Career Development
Michael Mucchetti's career development includes a progression through various roles that emphasize customer engagement and account management. His experience at companies such as Apple, NetApp, and SLAIT Consulting has equipped him with skills in customer relations and technical support, which he applies in his current position at Talend.