Steven Mosley
About Steven Mosley
Steven Mosley is a Senior Customer Success Manager at Talend, where he has worked since 2018. He previously held positions at SAP SuccessFactors, Lawson Software, and Infor, demonstrating a strong background in customer success and business development.
Work at Talend
Steven Mosley has been employed at Talend as a Senior Customer Success Manager since 2018. In this role, he focuses on ensuring customer satisfaction and success with Talend's data integration and management solutions. His leadership has contributed to the productivity of his team, which exceeded the performance of the next closest team by 19%. His tenure at Talend has been marked by a strong commitment to client engagement and service excellence.
Previous Experience at SAP SuccessFactors
Before joining Talend, Steven Mosley worked at SAP SuccessFactors as a Services Account Executive from 2016 to 2018. During his time in this position, he was responsible for managing client accounts and delivering services that aligned with customer needs. His experience at SAP SuccessFactors provided him with valuable insights into customer relationship management and service delivery.
Background in Software and Business Development
Steven Mosley has a comprehensive background in the software industry, having worked at Lawson Software as a Delivery Manager from 1999 to 2011 and at Infor as a Senior Business Development Manager from 2011 to 2016. His roles involved overseeing service delivery and managing business development initiatives, which contributed to significant revenue generation. At Infor, he managed a portfolio that generated $10 million in services revenue.
Education and Expertise
Steven Mosley earned a Bachelor of Business Administration (BBA) from Winona State University. His educational background has equipped him with essential business skills and knowledge, which he has applied throughout his career in customer success and business development roles. His expertise includes team management, client relations, and operational improvements.
Achievements in Team Management
Throughout his career, Steven Mosley has demonstrated strong leadership capabilities. He achieved 200% of his individual utilization target while at Talend. Additionally, he implemented improved team procedures that resulted in a 10% increase in utilization during his tenure at Infor. His focus on productivity and efficiency has been a hallmark of his professional achievements.