Tripti Mishra
About Tripti Mishra
Tripti Mishra is an Escalation Support Engineer at Talend, with a strong background in computer science and extensive experience in software engineering and application development. She holds a Master's degree in Advanced Computer Science from the University of Reading and has worked in various roles across the IT sector since 2005.
Current Role at Talend
Tripti Mishra serves as an Escalation Support Engineer at Talend, a position she has held since 2015. Based in Maidenhead, England, she has accumulated nine years of experience in this role. Her responsibilities include addressing complex technical issues and providing support to ensure customer satisfaction. She leverages her extensive knowledge in software installation, application testing, and solution benchmarking to resolve escalated cases effectively.
Previous Experience at Informatica
Before joining Talend, Tripti worked as an Associate Software Engineer at Informatica from 2014 to 2015 in Maidenhead. During her time there, she contributed to various software development projects, enhancing her skills in application interface development and software solutions. This role provided her with foundational experience in the tech industry, which she has built upon in her subsequent positions.
Educational Background
Tripti Mishra has a robust educational background in computer science and technology. She earned her Master of Science (MSc) in Advanced Computer Science from the University of Reading, where she focused on research-oriented subjects such as Data Analytics and Big Data from 2013 to 2014. Additionally, she holds a Post Graduate Diploma in Computer Application from DOEACC, Ministry of Information Technology, completed in 2001. She also obtained her Bachelor of Science (BSc) Honours in Physics from Delhi University, graduating in 1999.
Technical Skills and Expertise
Tripti possesses a diverse skill set in the field of information technology. Her expertise includes application interface development, software installation, application testing, and solution benchmarking. She has hands-on experience with Amazon Web Services, where she manages tasks such as instance creation, connectivity, and managing Elastic IPs. Additionally, she developed a Data Logger system for logging streaming big data into time series databases, showcasing her technical capabilities.
Professional Experience Prior to Talend
Prior to her role at Talend, Tripti took a sabbatical leave as an IT Professional from 2006 to 2013, during which she gained valuable experience in various IT functions while based in London. She also served as the Head of Department for IT at NES International School Mumbai for six months in 2005, where she was responsible for overseeing the IT curriculum and managing departmental operations.