Yousra D.
About Yousra D.
Yousra D. is a Senior Technical Support Engineer at Talend, specializing in technical support for data integration and cloud products. She has extensive experience in database management and has held various project management and technical lead roles in prominent companies such as Capgemini and Sopra Steria.
Work at Talend
Yousra D. currently holds the position of Senior Technical Support Engineer at Talend, where she has been employed since 2020. In this role, she specializes in providing technical support for Talend's data integration, ESB, and cloud products. Her responsibilities include troubleshooting and resolving technical issues, ensuring customer satisfaction, and leveraging her expertise in various database management systems.
Previous Experience in Project Management
Before joining Talend, Yousra D. worked at Sopra Steria as a Project Manager for Business Intelligence at BNP Paribas for five months in 2020. She also served as a Project Manager at Capgemini for Business Intelligence at BNP Paribas from 2018 to 2019. Her experience in project management has equipped her with skills in overseeing projects and coordinating teams effectively.
Education and Expertise
Yousra D. has an educational background in Information Technology. She achieved her Engineer's degree from 2010 to 2012 and holds a Licence Science et Technique from 2007 to 2010. Her academic training provides a strong foundation for her technical expertise, which includes proficiency in Java programming and experience with cloud platforms such as AWS and Google Big Query.
Technical Skills and Specializations
Yousra D. specializes in managing databases, including Oracle, SQL Server, Exasol, MySQL, and PostgreSQL. She is proficient in utilizing application servers like Tomcat and Karaf. Her technical skills extend to cloud technologies, where she applies her knowledge to support Talend's products effectively.
Career Progression in Business Intelligence
Yousra D. has a solid career progression in the field of Business Intelligence. Prior to her current role, she worked at Capgemini as a Technical and Team Lead for Business Intelligence at Orange from 2015 to 2018. She also served as a Technical Lead and Scrum Master for Natixis in 2019. This diverse experience has contributed to her comprehensive understanding of business intelligence solutions.