Alex Booth
About Alex Booth
Alex Booth is the Director of Professional Services at Talkdesk in Nashville, Tennessee, with over a decade of experience in professional services and implementation roles.
Current Role at Talkdesk
Alex Booth holds the position of Director of Professional Services at Talkdesk, based in Nashville, Tennessee. Booth joined Talkdesk in November 2021 and is responsible for overseeing the delivery and execution of professional services. With more than a decade of experience in professional services and implementation roles, Booth brings a wealth of knowledge and expertise to the company.
Previous Experience at Zendesk
Before joining Talkdesk, Alex Booth worked at Zendesk in various roles. In 2021, Booth served as Senior Manager, Professional Services, for 9 months in Nashville, Tennessee. Prior to that, Booth was the Manager of Professional Services from 2019 to 2021 in the Greater New York City Area. Booth's initial role at Zendesk was as a Senior Engagement Manager from 2018 to 2019. During this period, Booth was responsible for managing professional services teams and delivering successful customer engagements.
Role at Epic
Alex Booth worked at Epic from 2012 to 2017, holding the positions of Lead Installer and Implementation Director in the Greater New York City Area. During Booth's five-year tenure at Epic, they were instrumental in leading installation and implementation projects which involved significant coordination and management responsibilities.
Educational Background
Alex Booth graduated from Vanderbilt University with a Bachelor of Science (B.S.) in Economics. This academic foundation has contributed to Booth's analytical and strategic approach in their professional roles, especially within the field of professional services and implementation.
Professional Services Management Experience
Alex Booth has extensive experience managing professional services teams in both New York City and Nashville. With over a decade of experience, Booth has developed a robust understanding of the complexities involved in professional service delivery and team management. This experience has been pivotal in transitioning from a Senior Manager role at Zendesk to the current Director role at Talkdesk.