Alyssa Hudson
About Alyssa Hudson
Alyssa Hudson is a Strategic Customer Success Manager at Talkdesk, with extensive experience in managing enterprise accounts in the technology sector.
Current Position at Talkdesk
Alyssa Hudson currently serves as the Strategic Customer Success Manager (Enterprise Strategic Accounts) at Talkdesk. Based in South Lake Tahoe, California, she focuses on managing and enhancing customer relationships for enterprise-level clients. Her role involves strategizing and implementing solutions that increase customer satisfaction and engagement.
Previous Experience at Twilio
Alyssa Hudson held several positions at Twilio over a span of four years. She started as a Customer Success Manager in 2019 and steadily advanced to Senior Strategic Enterprise Customer Success Manager by 2021. In these roles, she specialized in managing strategic enterprise accounts and enhancing customer success initiatives. Her experience at Twilio provided her with a robust understanding of customer relationship management in the tech sector.
Early Career at Salesforce and Twitter
Alyssa Hudson's early career included significant roles at Salesforce and Twitter. She worked as an Account Executive at Salesforce from 2015 to 2016, gaining experience in sales and account management. Prior to that, she spent two years at Twitter as an Account Manager for Media & Entertainment Sales, where she managed key client relationships and sales campaigns.
Educational Background
Alyssa Hudson graduated from Santa Clara University with a Bachelor's Degree in Business Marketing. Her educational background laid the foundation for her career in account management and customer success. The skills she gained in business marketing have been instrumental in her professional journey, particularly in roles that require strategic planning and client relationship management.
Role in BuildingConnected Acquisition
During her time as an Account Executive at BuildingConnected from 2017 to 2018, Alyssa Hudson contributed to the company's operations leading up to its acquisition by Autodesk in 2018. Her role involved managing accounts and supporting the business strategies that likely played a part in the successful acquisition.