Amber Hayward
About Amber Hayward
Amber Hayward is the Senior Director of EMEA Marketing at Talkdesk, with extensive experience in marketing roles across various companies in the UK and the US.
Current Role as Senior Director, EMEA Marketing at Talkdesk
Amber Hayward currently holds the position of Senior Director, EMEA Marketing at Talkdesk. She is based in the United Kingdom and operates remotely. Her role involves overseeing marketing strategies and initiatives across the Europe, Middle East, and Africa (EMEA) region. She is primarily focused on driving customer acquisition, retention, and cross-selling within her jurisdiction.
Previous Roles at Talkdesk
Before becoming the Senior Director, EMEA Marketing, Amber Hayward served as the EMEA Marketing Director for Talkdesk in the UK & Northern Europe. She held this position from 2020 to 2023, during which she played a pivotal role in enhancing brand visibility and market presence across multiple regions, including London, England, and the larger Northern European market.
Experience at Access Group and Checkout.com
Prior to joining Talkdesk, Amber Hayward was the Head of Marketing at Access Group from 2016 to 2020. In this role, she was responsible for leading marketing campaigns and strategies in London, United Kingdom. Additionally, she worked as the Marketing Director at Checkout.com from 2015 to 2016, where she focused on developing and executing marketing initiatives to promote the company’s financial technology solutions.
Early Career in Marketing and Product Management
Amber Hayward's early career includes various roles at prestigious companies such as Intuit and Wells Fargo. She served as Senior Marketing Manager at Intuit from 2014 to 2015 and as Senior Marketing Manager for Mobile Payments from 2012 to 2014. At Wells Fargo, she worked as Product Manager/eBusiness Systems Consultant for the Online Channel from 2009 to 2010 and as Product Manager for Online Investments from 2008 to 2009. She also held a role as Product Marketing Consultant at Neptuny and as Marketing Consultant/Product Manager at Wells Fargo Bank from 1999 to 2005.
Educational Background
Amber Hayward has an extensive educational background, having studied at several notable institutions. She studied Social Media and Marketing at the University of California, Berkeley, from 2000 to 2009. She also attended the University of Hull, where she studied Psychology and Business from 1996 to 1998. Additionally, she studied Business and Psychology at the University of Hawaii at Manoa from 1995 to 1996 and earned a BA in Business and Psychology from Northern Arizona University, where she studied from 1994 to 1998.